Start with the Right Route
- Visit the Help site for published guidance.
- Check the Status site when a service may be unavailable.
- Email smile[at]tinypoke.com for product support that is not covered there.
- For custom software or consulting questions, visit Tinypoke Consulting.
What to Include
Tell us which product or page you were using, what you expected to happen, what happened instead, and the steps that reproduce the issue. Your browser and operating-system versions can also help with diagnosis.
Screenshots are welcome when useful, but remove passwords, access tokens, financial details, and other sensitive information before sending them.
Security Concerns
Do not include vulnerability details in a general support request. Follow the instructions on the security page so the report contains the information needed for review.